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We want you to be fully satisfied with your purchase. If you're not, here's how we can help:
Eligibility for Returns
tems can be returned within 7 days of delivery, provided they are in their original condition and packaging.
Damaged or Incorrect Items
If your item arrives damaged or is incorrect, please contact the seller or our support team within 48 hours of receipt for a free return or exchange.
Refund Process
Once your return is received and inspected, a refund will be processed to your original payment method within 5-7 business days.
Non-Returnable Items
Certain items such as perishable goods, customized products, or digital goods are not eligible for return. Check the product listing for specific return information.
We understand that plans change. Here's what you need to know about canceling an order:
Order Cancellation
You can cancel your order within 24 hours of placing it, provided the seller hasn’t dispatched the item. After that, cancellation requests will be at the seller’s discretion.
Partial Cancellations
For orders with multiple items, you can cancel specific items if they have not been processed or shipped yet.
Service Cancellations
For service-based orders, cancellations must be made at least 24 hours before the scheduled service to avoid charges.